Cancellation & refunds

Last updated: September 26, 2026

Free trial

Your first 3 days are free. Cancel any time during the trial and you will not be charged.

How to cancel

• In the Knotflow extension, open “Manage plan”. It takes you to the secure Stripe customer portal, where you can cancel in one click.
• Or email junioborgesmc@gmail.com and we will cancel for you.

When you cancel, no further charges are made. You keep access until the end of the period you already paid for.

Refunds

• If you were charged by mistake (for example, you cancelled during the trial and were still charged, or you were charged twice), email us within 30 days and we will refund the charge in full.
• If you forgot to cancel and have not used Knotflow since the charge, email us within 7 days of the charge and we will refund it.
• Otherwise, monthly payments are not refunded for partial months. Where local law gives you additional rights, we follow the law.

Refunds go back to the original payment method through Stripe and usually appear within 5–10 business days.